Everything we sell is digital and opens the moment payment is confirmed, so purchases are final once access has been delivered.
We refund in full if you were charged and access did not open and we cannot fix it within 7 days, if you were charged twice for the same thing, or if the gallery does not run on your device and we cannot make it work.
To ask, contact us by Instagram @troubledmagazine within 14 days of paying, with your payment ID. Approved refunds go back to the original payment method within 5 to 7 working days.
There are no subscriptions, so there is nothing to cancel. Each purchase is a single, one-time payment.
Last updated 7 October 2026.